Friday, January 09, 2009

Data Breach - RBS WorldPay

In this videocast I share with you a letter I received from RBS WorldPay with a RE: title of "IMPORTANT NOTICE ABOUT YOUR PERSONAL INFORMATION". The letter begins by telling me how I am one of many involved in a massive data breach within RBS WorldPay.

The following is a direct quote from the letter. Remember, this is a letter I personally received.
Dear Michael:
We are writing to inform you about a situation involving your personal information. We are investigating fraudulent activity as a result of unauthorized access to our system. Information such as your name, address, telephone number, date of birth, Social Security number, and financial account information may have been inappropriately accessed by an unauthorized person.
Our internal security professionals and outside experts are working with law enforcement authorities to investigate the situation. We are taking steps to help ensure that this type of event does not happen again.
What we are doing to protect your information:
We are offering you a complimentary one-year membership in XXXXXXXXX, a national subscription credit monitoring service that ...

Please view my videocast to hear my take on this letter.

Second video of 2009

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